Frequently Asked Questions

Do you deliver to me?

We ship within California only, to anyone aged 21 or older. We don’t ship outside California, to P.O. boxes, or to forwarders. See our Shipping & Delivery Policy.

How much is delivery, and is it ever free?

Shipping is a flat $14.99 anywhere in California, and free on orders over $500 (before tax).

How long will my order take?

Orders are prepared in 1–2 business days. Delivery is about 1–2 business days in the LA metro and 2–5 business days elsewhere in California.

Do I have to show ID?

Yes. An adult aged 21+ must be present and show valid government photo ID, and sign for the order. We can’t leave alcohol unattended.

Can I return alcohol?

Alcohol is final sale except for damaged, defective or incorrect items, which we’ll replace or refund — see our Returns & Refund Policy.

What payment methods do you accept?

Accepted methods are shown at checkout. Your payment is processed securely; we don’t store your full card details.

Is my information safe?

Yes — see our Privacy Policy for how we collect, use and protect your data.

How do I reach a person?

Call (323) 903-6569 or email support@arcadeliquor.com. You can also contact us here.